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Just One in Four Local Authorities in the UK Offer More than 50 Percent of Services Online Less than 25 percent of services are online, yet only 15 percent consult customer feedback to prioritise which should be But. 88 percent feel it’s important or very important to use social media to improve service delivery 70 percent are not able to provide a 360-degree view of the customer, but 95 percent cite this as a desirable…

AquaMark Launches at Pinewood Studios Global organisations back the launch of Britain’s first National water benchmarking scheme at world-renowned Pinewood Studios, giving it “00” status! AquaMark is a multi-million pound grant scheme managed by consultants ADSM and is free to join for all UK participating organisations. The National project will fund a range of services so that sophisticated benchmarks can be derived for over 500 different building classifications, allowing commercial users to reduce water usage…

Companies have to consider chemical free products in order to protect staff health, states Green World Innovations   The use of chemical cleaning products in the workplace has increased dramatically over the past 20 years. However, the amount of research undertaken to assess the increased risk to employee health has up until recently been negligible. Research, such as the recently released study by David Vizcaya at the University of Montreal, (view at – -http://oem.bmj.com/content/early/2015/04/23/oemed-2013-102046.abstract) –…